Frequently Asked Questions
Everything you need to know about shopping with Fono.
How long does shipping take?
Standard shipping typically takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
Fono accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking link. You can also log into your Fono account to view the real-time status of your delivery.
Are your products covered by a warranty?
All Fono products come with a standard 12-month manufacturer's warranty that covers any defects in materials or workmanship.